Games.com FAQ

 

How do I log in and why should I?

When you get to Games.com, you will see a green login/sign up button in the upper right corner. Click on the button to log in with your AOL screenname and password. (You can also log in with your Google, Yahoo, Facebook or Twitter accounts) Once logged in, you will see your player profile, recent games you’ve played, all your favorite games and any badges or points you’ve accumulated. You’ll also be able to chat within the games you play. Additionally, our personalization feature will learn your preferences and suggest games that are tailored to your gaming profile.

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Why am I a guest in the game with no chat?

If you haven’t logged into Games.com and instead enter a game first, you will be a guest without chat until you log in. You can login right from within the game by clicking the blue Log In/sign up button from within the game. You will then be logged into the Games.com site for all subsequent games and will be able to chat and win badges and points for applicable games.

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I forget my password, how can I log in?

If you’ve forgotten your AOL password, you can have it reset by clicking on the ‘forgot password’ link on the login screen.

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I logged in, but all my favorites are gone, how do I get them back?

Unfortunately, your list of favorite games is not carried over from the old Games.com site, but you can make a new list easily here once you are logged in. Once you are on the page of a game you would like to place in your favorites list, look under the Play Now button for a button with a heart that says "Favorite This Game." Click on that button and the game will be added to your favorites list on the right. You can also favorite a game you are playing by looking for that same button below the game screen. Whenever you log in after that, your list of favorites will be there.

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How do I delete a game from my favorites list?

There are two ways to remove a game from your favorites list.

You can mouse over the game name in your list and click on the broken heart icon on the right to remove the game.

You can also click the button on the game page that says, "Unfavorite this game."

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Why do I have to watch the ads?

Thanks to our advertisers, we can offer these games for free. If the ad is causing a problem with game, we want to know. Below the game screen is a button labeled Report an Issue. Please use that to help us identify any ad problems or any other problems with that game.

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How do I find games to play?

There are a few methods you can use to find a game you’d like to play.

If you know the name of the game, use the search box at the top of the Games.com screen to type in the name of the game and click the green search button. You will then be shown a list of games that approximately match your search word. You can sort that list by relevance, newest or alphabetically to find the game you were looking for.

You can also search for games by genre or type if you aren’t looking for a particular game. Let’s say you like to play Hidden Object games. On the top navigation bar, click on the word puzzle. You will be brought to a page that lists all puzzle games. If you want to narrow your search to just Hidden Object games, in the genre section of that page, click on the Hidden Object image and your search will be narrowed down to just hidden object type games.

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How do I get to the games I like fast?

Once you log into Games.com for the first time, you can add your favorite games to your favorites list so that you can always find them fast. Once you are on the page of a game you would like to place in your favorites list, look under the Play button for a button with a heart that says Favorite This Game. Click on that button and the game will be added to your favorites list on the right. You can also favorite a game you are playing by looking for that same button below the game screen. Whenever you log in after that, your list of favorites will be there.

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Where are the room lists for the games?

We heard your comments and are working on adding rooms back to some of our more popular games. Stay tuned for more details.

The Games.com team is hard at work to add new features that make our site fun and easy to use. If there is a specific feature you would like to see added, we invite you to to post ideas on the feedback portion of the website located along the bottom toolbar. Check back soon to see exciting new features right around the corner!

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The game won’t load.

If you are having a problem with a particular game, please use the Report an Issue button at the bottom of the game screen to let us know what problem you are having. Please give us as much information as you can so that we can help troubleshoot the issue.

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Have other questions? Get more help.