Ok - I waited and waited for the loading but finally hit 'refresh' and Bingo! there is was. Played the game and found all the jewel pieces but never did find the green key and never got the prison door open. Most of the time when I hit the "HINT' button jit just went to a door - no help at all since I ws trying to open that same door! Telling me it's there is not a help. I only finished 2 shops and can't figure out how to finish the prison or the church - they look done to me. And I can't get cross the river to move on. Does the version you buy work any better?